How a Top 10 Fast-Food Company Launched a New Point-of-Sale System

To streamline operations and improve efficiency across its vast network of stores, one of the largest QSR brands in the world partnered with Mojo Trek to develop a new, cutting-edge Point-of-Sale (POS) system.

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The Challenge

This leading QSR brand operates a network of company and franchise-owned stores in the US and international markets. They determined the need for a new POS system to:

• Streamline operations
• Enhance organizational structure
• Improve the efficiency of over 16,000 stores

The Solution

Mojo Trek recogized that communication was paramount for a project of this scale.

• We conducted in-depth meetings with the client’s core team to gain a thorough understanding of their:
  • Current situation
  • Desired outcomes
  • Required skill sets
• We performed a deep dive into all aspects of their business, taking the time to understand their:
  • Needs
  • Culture
  • Hiring philosophy
• Meetings were held with all stakeholders to ensure alignment and a comprehensive understanding of the ideal candidate profile.

Given the rise of ordering kiosks, mobile integration, and contactless payment solutions within the QSR industry, Mojo Trek focused on presenting candidates with experience in building scalable, optimized, and future-proof solutions.

How We Did It

• Established a clear hiring plan: We aligned the client’s company goals with their specific engineering and software development needs.
• Identified key success factors: We invested time and energy into understanding the ideal candidate profile, focusing on both technical capabilities and cultural fit.
• Customized the selection process: We fine-tuned our interviewing and selection approach to focus on the critical details and traits essential for success within the client's organization.
• Became an extension of the client's team: We aligned our selection process entirely with their expectations and hiring philosophy.
• Focused on quality over quantity: Mojo Trek presented highly qualified candidates with a strong understanding of the client's requirements and culture.

Results

Successful team expansion: Mojo Trek rapidly assembled a high-performing team of skilled developers to support the development of the new POS system.

On-track for project goals: The client is well-positioned to meet its 2023 project goals due to the accelerated team ramp-up.

Enhanced hiring process: The client experienced a significant improvement in the quality of candidates compared to working with other contracting firms.

Testimonial

We had to quickly ramp up a team and get to work. I met with various contracting firms and most of them just bombarded me with seemingly random résumés they found in their databases. Working with MojoTrek was different. I met with Marina and Olga, gave them the job descriptions for the positions I was looking to fill, and then had good, in-person discussions around details for those roles. They really worked to pick up on the little things that make people successful at our company but that don’t typically show up in a job description. I received fewer but much higher quality candidates compared to other contracting firms. Finding skilled developers was proving especially difficult for our company and Marina and her team were able to find the people we needed. With Mojo Trek’s help, we were able to quickly ramp up our team and are well on our way to meeting our 2023 project goals.

Director of Application Architecture and Development

Power Your Next Tech Initiative with Mojo Trek

Are you wasting precious time on slowdowns due to system inefficiency? Partner with Mojo Trek and discover how our expert team can help you build innovative, robust solutions tailored to your specific needs. Contact us today for a consultation.

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